Building communities & effective communication
Building a community and effective communication is no feat. This talk goes over the basics of how to do that and with some modern philosophy on communication.
This was a digital talk done at Level Six Esports Incubator with Amuka Esports in 2020.
Building a customer journey
Not many games thing about the customer journey inside of their games. This talk breaks down the essentials and the importance of customer service, QA and other developers being involved in game making.
This is a talk that was done at IQPC on June 2019.
Player Journey in a live service
The player journey in a live service game is broken down with focus on explaining acquisition, engagement, retention, monetization and operation of games. How does the player flow through those and how can we make sure they have a good experience.
This was a talk I did at Nordic Game back in 2017.